Sourcegraph

Technical Writer – Developer Tools

Sourcegraph

March 12, 2022

Our mission at Sourcegraph is to make it so that everyone can code, not just ~0.1% of the population. We help developers and companies with billions of lines of code create the software you use every day. In enabling more people to code, we believe we will create economic opportunity across the world and will drive progress that benefits everyone.

It’s an exciting time to join Sourcegraph. Our company is growing rapidly: we’ve experienced exponential growth and our $125M Series D from Andreessen Horowitz and $50M Series C from Sequoia have given us the opportunity to make big ambitious bets on our future. We have a huge market (every company that builds software) and massive opportunity (most developers haven’t even heard of code search yet, but once you’ve used it, you can’t live without it–just like Google web search). By continuing to hire exceptional people, we have the opportunity to make Sourcegraph one of the biggest technology companies in the world.

About you


As a Product Education Engineer you will spend most of your time creating technical docs, tutorials, best-practice guides, and videos that guide users to achieve their desired outcomes and realize value in Sourcegraph products.


In order to be successful, you will interface with product managers, engineering, and customer-facing teams to identify pain points and areas of improvement for docs and other technical content. This will also help in working to prioritize requests from across the organization and managing subject matter expertise needed for project success.


As a member of the Product Education team, we expect you to become a champion for the philosophy of docs as a product, utilizing development best practices like backlog management, KanBan, and Agile/iterative content creation. And, as part of that focus, you will use your background and experience to drive docs and technical writing best practices, helping ensure consistent voice, tone, and style.


As with any user-facing role, we want you to become the expert and source of truth with regard to features and functionality of Sourcegraph products in your area of focus. While you won’t be writing every piece of content you will help develop and maintain templates for teams responsible for writing minimal functional documentation associated with feature releases, as well as review docs, technical writing, and other content produced by peers and other team members.

Qualifications


  • 1+ years of experience creating cleanly written, customer-facing docs or architectural recommendations and best practices

  • Exposure to product management best practices (discovery, user research, success measurement, road mapping, and more)

  • Familiarity with docs-as-code, markdown

  • A willingness to get things wrong, learn from that experience, and help others along their journey.

  • Your working hours overlap with 8am-4pm CST Time for at least 10 hours per week so we have time to collaborate synchronously when necessary.

Nice to Haves

  • Experience creating/editing videos and audio content.

  • Experience educating administrators of developer-focused tools, either internally, as a consultant, or for a developer tooling company.

Not sure if this is you?

We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application, and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.