
Technical Support Specialist
InMotion Hosting
Remote, US
March 16, 2022
At InMotion Hosting, we’re here to give you more than just a job, we want you to start your career with us as a Technical Support Specialist! We’re invested in helping you grow, whether it’s through tuition and certification cost reimbursement, or our Walk-a-Day program where you can shadow a team member in another department you’re interested in.
As a Technical Support Specialist, your day will be spent working in the Linux terminal to help customers with their websites. You will be helping them with things like WordPress plugins, DNS records, cPanel accounts, and email configurations. First though, you’ll spend 5-6 weeks in paid training getting comfortable with our systems before joining your team on the floor.
Things to look forward to
Profit-sharing twice a year based on performance and hire date
Medical, Dental, Vision, Disability, Life Insurance, and 401k plans
Summer and holiday company parties
Advancement opportunities after 90 days of employment
Professional development opportunities- financial support and time each week
Lunch provided weekly
Casual dress code
Collaborative and open environment
A free VPS hosting account
What we’re looking for
Sincere desire to help customers
Hobby level or professional experience creating or hosting websites
Experience in a helpdesk or call center environment preferred
Familiarity with Linux
Working knowledge of cPanel and WordPress preferred
Troubleshooting skills and ability to explain technical concepts simply
Location:
Virginia Beach, VA
Denver, CO
Remote, USA