Senior Edge Product Manager


Remote, US

April 3, 2022

Pantheon is the only WebOps platform built from the ground up for agility. We help our customers win, where the digital experience starts and matters most – their websites. We empower teams of developers, marketers, and IT professionals to focus on delivering business results while Pantheon handles uptime, performance, scalability, and security. We are the fastest growing Drupal and WordPress platform in the world, powering over 300,000 sites and serving billions of pages every month. Happy customers include some of the most recognized names in high tech, higher education, and NGOs, such as Patch, Apigee, UC Berkeley, Harvard University, Google, DocuSign, Docker, and the United Nations.

With 35% of the web running open-source and significant investments in a $200 billion total addressable market, we are growing aggressively into a huge market opportunity and looking to expand our product team. Our most recent fundraising was $100m in Series E to bring forward the next generation of WebOps tooling for a more open web.

Pantheon’s core company values are Trust, Teamwork, Passion, and Customers First. At Pantheon, we value individuality, humor, and balance. We’re enthusiastic participants in several open-source communities and have real relationships with many of our most active customers.

The Role

As the Senior Product Manager for Edge, you will define how WebOps teams drive impact for their businesses with Pantheon’s CDN, cloud and edge technologies.

You will partner with our customers, prospects, and customer-facing teams to understand the challenges WebOps teams have around launching their site, and their sites’ security and performance. You will define the long-term vision alongside your team with an iterative approach to testing and delivering on that vision. You will also work closely with our Professional Services and Monetization teams to test and productize new features.

You will also need to carry out within Pantheon’s internal teams the practices and philosophy we recommend to our customers. It means structuring collaboration between Professional Services and Engineering to balance short-term delivery needs with long-term scalability. It means iterating with Developer Relations and Sales Engineering to ensure we’re demonstrating and training our customers with the full value of what’s delivered. It means working with Product Marketing, Revenue, and Customer Success to aim for clear, measurable results.

This role is remote within the United States.

Objectives of this Role

  • Listen to your customers, prospects, professional services, support, and sales to tell the story of how security and performance impact WebOps teams

  • Help make the Open Web a first-class platform that delivers results

  • Lead an informed, inspired, and engaged agile team

  • Lead the execution of the product lifecycle across the company; including product research, market research, competitive analysis, positioning, roadmap development, requirements development, iterative product development, and product launch

  • Translate product strategy into detailed requirements for prototyping, technical design, and iterative product development with design and engineering

  • Partner with your engineering manager and team to prioritize work, groom the backlog, define requirements and acceptance criteria all the product manager-y stuff

  • Closely collaborate with engineering, design, marketing, support, and sales teams to ensure impactful product launches and successful long-term adoption

  • Define, track, and analyze success metrics for your area of ownership

  • Document everything. For real. We are highly distributed; asynchronous communication is key.

Skills and Qualifications

  • You’ve developed strong product management principles for developing a long-term vision while delivering iteratively to validate your vision

  • You can translate the value provided to non-technical teams of deeply technical products

  • Experience leading products from inception to launch with business-impacting post-launch iterations

  • Demonstrated ability to use qualitative and quantitative data sources to inform decision-making

  • Highly collaborative with other teams to build consensus and alignment across the organization

  • Skilled in organizing and prioritizing competing time demands

  • Excellent verbal and written communication skills

  • Resourcefulness and self-motivation with a strong sense of accountability

  • Integrity and honesty – you are a trusting and trusted individual

  • Exceptional attention-to-detail

Preferred Qualifications

  • Prior experience owning CDN or Edge products

What We Offer

We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.

  • Industry competitive compensation and stock option plan

  • Unlimited time off and sick days

  • Full medical coverage (medical, dental, vision)

  • Top-of-line equipment

  • Extra benefits like a stipend for books, your workouts, and a whole suite of paid apps for mental and physical wellbeing

Pantheon is an equal opportunity/affirmative action employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law.