Corporate Account Coordinator
March 26, 2022
Title: Corporate Account Coordinator (Remote/Virtual)
Location: United States
The Corporate Account Coordinator (CAC) maintains and strengthens relationships with internal/external customers by understanding and responding to their service needs in a timely and effective manner utilizing appropriate resources, as needed.
This position is virtual/remote which means the work can be completed from anywhere in the United States except Hawaii or United States Territories.
SSENTIAL DUTIES AND RESPONSIBILITIES:
Assists with high level reporting for assigned customers utilizing our Data Warehouse, Oracle based Business Analytics, MS Access and Excel systems and programs.
Assists customers with trouble shooting issues identified with reporting, promotions, Inventory Management, high priority reporting and other processes that US Foods delivers as a service
Acts upon and executes on directives provided by the Corporate Account Director, which may include communicating with USF divisions, various cross functional area departments and the Corporate office
Communicates with customers, USF divisions and cross functional area departments to help facilitate the handling of any concerns or issues that arise
Generates high-level customer business reviews utilizing various reporting and presentation tools.
Works closely with Corporate Account Director in the preparation of RFP (Request for proposal) responses, market basket research, analysis and final format and negotiation of contract process
Plays a key role in efforts around on-boarding and exiting customer business
Receive, maintains and record vendor contracts, both internal and from customers, and forwards to the corporate Shared Business Services department
Works with divisions and corporate to ensure correct pricing to the customer; coordinates any audits
Serves as a subject matter expert in communication of pricing contracts across the enterprise, including pricing team and divisions
Coordinates across functions with relevant stakeholders on customer recall efforts
Serves as a key point of contact for assigned customers and internal partners in a variety of areas including; special orders, route changes, vendor set-up, fuel surcharges, inventory etc.
Collaborates with internal stakeholders to ensure disaster plans are aligned and socialized on a regular schedule
Education/Training: Bachelor’s Degree or equivalent experience required. Minimum 3 years relevant work experience required.
Related Experience: Previous experience / success working in customer-facing roles required. Prior experience in Foodservice, distribution or other relevant area strongly desired.
Proficient in Word, Excel, Outlook, and PowerPoint
Ability to multi-task and be a self-starter
Excellent written and verbal communication skills
Travels up to 10% of the time overnight
Experience with Microsoft Access
Prior experience utilizing Salesforce or other CRM system and other sales/ordering systems preferred
The following information is provided in accordance with the Colorado Pay Equity Act. Compensation depends on experience, geographic locations, and other factors permitted by law. In Colorado, the expected compensation for this role is between $ 59,400.00 and $79,200.00. Benefits for this role include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.